![restaurant pos restaurant pos](https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/fe913a6d-6ad3-4e80-b2b3-cd987ec45970.png)
For a restaurant, this provides great automation and less burden on the present staff. They don’t mind ordering from self-service points, statistics say they actually prefer it. Food usage reports (to see what’s selling and what’s not)Ĭustomers want everything fast.Staff activities (which server handled how many orders, which delivery boys delivered which orders).Sales over a period (by day, week, month, etc.).Analysis of your restaurant’s data can provide many insightsĪ few useful metrics to look out for include: For owners with multiple outlets, the POS reports are even more helpful to have remote access to the working of business across every outlet. It’s important to use the data recorded in the POS to gain insights into trends and business performance and match it with your goals. Making Sense of DataĪ good POS system provides all the necessary information and useful statistics in its reports so you can make the right decision for your restaurant. Here are some actions on which you can add loyalty points in your customer’s account: Use customer data well to power your loyalty program Your POS plays an important role here to seamlessly integrate the loyalty with every order. It’s important to get a loyalty program that suits the need of your business. When it comes to keeping customers coming back to order, a loyalty program proves to be the most successful tool. Integrating Loyalty to Drive Repeat Business You can even identify your low order timings from your POS and introduce some discounts or 1+1 offers to improve the performance. It also helps in giving a clear picture of customer preferences, divide them into groups, and optimise your communication accordingly.įor example you can send an SMS campaign to customers who haven’t ordered with you in a month, and recapture their interest or you can identify your most popular item and run some offers around it. Improving Communication with CustomersĪ modern POS is your source of all major data which can be used to conduct various marketing analysis. POS systems can also help in reducing the human error as they record transactions as and when they happen. It’s one of the best ways to catch these transactions and understand how and why they happen. POS system when utilised well, can help in identifying and controlling theft and pilferage to a big extent. Whether it’s keeping track of the stock consumption or identifying the cancelled and void transactions.
![restaurant pos restaurant pos](https://www.zoomshift.com/blog/wp-content/uploads/2021/01/Cake-2-scaled.jpeg)
Recognising and Controlling Theft or Pilferage Keep a track of what you serve and what materials are being used The to and fro is also reduced, making customer service the focus point of the server’s tasks.įurther, POS enables you to have a menu analysis to find out the popular and most profitable items, plan pricing, predict future demand and plan your kitchen operations accordingly. With a cloud POS system, the waiter can send the orders with comments to the kitchen with no extra time. POS in a simple sentence helps in shortening the order journey from customer to the kitchen. Here are the functions you should be making the most of by using your POS: Improving Kitchen Efficiency Restaurants today have so many tools to improve customer experience and it’s important your POS provides or integrates with them. Different functions an Ideal Restaurant POS Can Power This means you have everything you need in a single straightforward platform and you can also track different metrics for your restaurant, anytime, anywhere. Over the years, to further enhance this system, cloud-based functions have come into place. From main features like conducting sale transactions to activities like inventory management and customer engagement – all of it can be supported by a robust restaurant POS system. Think of your POS as a central system, one that compliments the entire functioning of your restaurant. Want to know how? Let’s dig in! Your POS is much more than a cash register With each operation that happens in your POS, it becomes more and more powerful to improve processes at your restaurant and optimise your business. Well, that’s included, but today, POS offers much more than that.
#RESTAURANT POS FULL#
You’ve a POS System in place at your restaurant – great, that’s the first step to operational success.īut are you using it to its full capacity? We’re not talking about the usual order punching.